Privacy Policy for Apcell Infotech
Effective Date: May 5, 2025
Apcell Infotech (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website, use our services, engage with our digital marketing campaigns, or communicate with us via WhatsApp or other platforms.
1. Information We Collect
a. Personal Information
- Name, Email Address, Phone Number
- Business Information (Company name, industry, job title)
- Location/IP Address
- Communication preferences
b. Technical Data
- Device type, browser, OS, and IP address
- Website usage patterns via cookies and analytics
c. Communication Data
- WhatsApp messages exchanged via Meta’s official WhatsApp Business Platform
- Emails, phone call records (if applicable), and chat messages
2. How We Use Your Data
We use your data to:
- Provide IT, digital marketing, software, and SaaS-based services
- Improve customer experience and technical support
- Send updates, offers, or service alerts
- Run online advertising campaigns (Meta, Google, etc.)
- Send bulk and individual communications via WhatsApp, SMS, and Email
- Conduct internal research and performance analysis
3. Legal Basis for Processing
We process your data based on:
- Consent: When you submit a form, opt into communication, or interact with our marketing
- Contractual Necessity: To deliver services you’ve requested or subscribed to
- Legitimate Interests: For advertising, business communication, and service improvement
- Legal Obligations: Where required by law
4. Data Sharing & Disclosure
We do not sell your personal data. We may share data with:
- Technology and infrastructure partners (hosting, CRM, analytics)
- WhatsApp Business API providers (Meta-approved BSPs)
- Government or legal authorities, if required by law
5. WhatsApp & Marketing Communication
By sharing your phone number or initiating a WhatsApp conversation with Apcell Infotech, you agree to receive business-related updates, offers, and service information. All messages sent via WhatsApp comply with Meta’s Business Messaging Policy.
You can opt out at any time by replying “STOP” or contacting us directly.
6. Cookies and Analytics
We use cookies and tools like Google Analytics and Meta Pixel to improve site experience and deliver targeted advertising. You can control cookie preferences via your browser settings.
7. Data Security
We use industry-standard security measures (SSL, firewalls, access controls) to protect your data. However, no system is 100% secure. You share your data at your own risk.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing at any time
- Request data portability
To exercise these rights, contact us at the email below.
9. Updates to This Policy
We may update this policy from time to time. Any changes will be reflected on this page with a new “Effective Date.”
10. Contact Us
Apcell Infotech
1032, 2nd Floor, Sarahah Tower, Railway Road, Gurgaon – 122001
📞 +91 8800429940
✉️ info@apcellinfotech.com
🌐 www.apcellinfotech.com